Refund Policy

This Refund Policy applies to purchases made through TOOLBOSS.CC. Digital infrastructure services are often provisioned immediately; refund eligibility depends on product type and usage.

These documents are provided as a professional starting point for a technology/SaaS platform. They are not legal advice. Replace all placeholders, confirm the governing jurisdiction, and have a qualified legal professional review them before treating them as binding.

[PLACEHOLDER — Confirm final refund windows and exceptions with finance/legal before publishing as binding.]

Monthly or annual subscriptions renew according to the plan selected at checkout. You may cancel renewal from your account (where available) or by contacting billing support. Cancellation stops future renewals; it does not automatically refund the current paid period unless required by law or stated below.

Bandwidth packs and other prepaid digital goods are generally non-refundable once delivery begins, except for duplicate charges, failed provisioning attributable to us, or where required by applicable law.

If a free trial is offered, conversion to a paid plan will be disclosed before charging. Ending a trial before conversion typically incurs no fee.

If a payment fails, we may retry or ask you to update payment details. Duplicate successful charges will be refunded or credited after verification.

Short maintenance windows do not automatically qualify for refunds. Extended outages caused solely by us may be eligible for service credits at our discretion or as required by a published SLA, if any.

Accounts that repeatedly request refunds after consuming resources, or that violate the AUP, may be denied refunds and restricted from future purchases.

Email [email protected] from your account email with the order ID, purchase date, and reason. We aim to respond within a reasonable business timeframe.